LESLIE: Gloria in Georgia wants to know how to clean Kool Deck surface. How can we help you today?
GLORIA: Yeah. Oh, hi. I’m calling about the product, SUNDEK. It’s also called Kool Deck. And I really just find – it’s that product that keeps your feet very cool? I had a pool put in and so when you get out of the water, it’s nice and cool on the feet; you don’t have the hot cement.
But I find it very hard to keep clean. It looks kind of unsightly and when it rains, it just seems to attract dirt. Prior to the SUNDEK, I had cement and I found that it dried very quickly. I could take the hose and it was all very fresh. And this product just tends to hold water. I believe it’s an acrylic base. I just wondered, you know – I don’t know if I could even have it removed somehow, kind of with some solution or if there’s some suggestion about how to take care of it.
TOM: Gloria, I don’t think you have to remove or strip the Kool Deck paint to get it to clean it. Kool Deck is actually made by a company called Mortex – M-o-r-t-e-x. Their website is Mortex.com. And they make not only the Kool Deck but they make a product to clean Kool Deck surface that can be used on top of that; it’s a commercial-quality cleaner. So I would go to their website and look up the Kool Deck product, look up the cleaners. There is a website – there’s a – sorry, a link and a telephone number there where you can call and purchase the product to clean Kool Deck surface. I don’t think you’ll find it in a home center or a hardware store; you may have to go direct. But we have the technology. No need to repair or replace what you have. You can keep it clean.
GLORIA: Well, thank you so much. That’s going to be wonderful. I really appreciate your help.
Tom, neither of those links provide the directions to get the actual cleaner. The Commercial Cleaner points you to a few websites to purchase, but one link isn’t a valid website and the other takes you to a site when you try to search for the product tells you it can’t be found. Any other location to actually purchase this? Or better yet, are there other products that can clean a Kool Deck patio from just general dirt, muddy paws (I have dogs that love to get muddy and then track is all over the Kool Deck), etc.. I try to hose off the patio as much as possible but find that I have to power wash it constantly to get it actually clean as once it dries, the dirt pretty much sets itself into the Kool Decking paint and the only way to get it off is to manually scrub it (I’ve got a lot, so this is extremely time consuming) or power wash it, which is what I do now, but I would like to not just power wash it, but apply an actual cleaner to it first and then just use the power washer to wash it away. Something that won’t hurt the pool water if it does get into the pool.
Tony, they used to. Found a similar kool deck cleaner product here
Im having trouble finding the Commercial Cleaner for Kool Deck. Can someone point me in the right direction.
Hi Jason. Here are two links that should help. Kool Deck Cleaning Guide, and their Commercial Cleaner.