LESLIE: Preston in Kentucky is on the line who needs some help with a painting project. What’s going on at your money pit?
PRESTON: I was just curious why – I’ve gotten a few estimates on getting the inside of my home painted. And I was curious why they – why there’s such a wide gap in between the prices that I’ve gotten. Is one job different than the other?
TOM: Well, it depends. When the first painter comes, did you have sort of your blue jeans on and dirty shirt and when the second guy came, you were all dressed up in a suit and tie like you had just walked out of the bank?
LESLIE: Dressed from work?
TOM: They bid you as much as they bid the job.
LESLIE: Briefcase handcuffed to your wrist?
TOM: Yeah. Yeah, don’t wear the fake Rolex now when the guy comes over to give you a price.
Listen, the thing is what you want to do is make sure they’re comparing apples to apples on these estimates. So there could be a lot of things that they’re doing differently. I would check that first, starting with the brand of paint, because the better paint is going to be worth it; it’s going to be more scrubbable. How many coats they’re going to apply.
LESLIE: Are they priming? What’s the prep work? Is it plaster? Do they need to skim-coat? Is there any repair work that needs to be done to the existing drywall?
TOM: And also, you’re just going to have to – because it’s so labor-intensive, you’re absolutely going to positively have to do your homework on all these guys and get references and talk to people that they did work for recently.
And I like to ask people for references of somebody that they worked for at least a year ago, so we can see over time what their reputation has been. Because you definitely need to have someone who’s careful about their – working inside your house and who’s also a skilled painter. So I would dig in on the references and I would make sure that we’re comparing apples to apples in terms of what the project is that they’re actually doing.
And then another thing that you can do is always go online. And I like to search “complaints against” and the name of the business. And believe me, if there is anybody who’s had a problem, they’re going to pop in a Google search. So if you search the word “complaints” and the name of the vendor, you’ll find out right away.
And keep in mind, there are complaint sites out there. The only reason people go to them is to complain, so you don’t always get a balanced view. But if you see a lot of complaints on a lot of different sites, then you know maybe it’s an issue and you should steer clear. Does that make sense?
PRESTON: OK, great.
TOM: Alright? Good luck with that project. Thanks so much for calling us at 888-MONEY-PIT.