LESLIE: Alright. Now we’ve got Trudy from Colorado Springs, Colorado on the line with a bathroom-refinishing question. How can we help you today?
TRUDY: I have a bathtub that’s kind of an old bathtub and it’s got some chips and dings in it, so not a pretty color and things like that.
TOM: OK. OK.
TRUDY: So I’ve been sent a lot of flyers on something called Miracle Method and they say that you can make it look like new. But my question is, does it look like new for a week and then it looks as chipped and nasty as before?
TOM: Yeah, well, a lot of the refinishing/reglazing products that – certainly the ones that you can do yourself don’t last very long. They look sort of like a glorified paint project when you’re all done. I think what you’re talking about is a franchise system and I think their website is MiracleMethod.com. And with all of these franchisees, it really just comes down to who’s behind it and the workmanship behind it.
So I would tell you that what you should ask them is for – is a comprehensive list of references, of folks that they’ve had this done – this work done for. I would ask for references that go back not a week, not two weeks but six months, a year, two years even. And then I would call those folks and ask them what their experience has been. And if they cannot provide that list, for whatever reason they give you, or you call them and get bad information then, of course, you have your answer right there.
TRUDY: Oh, well, perfect. Well, thank you very much.
TOM: You’re very welcome. Thanks so much for calling us at 888-MONEY-PIT.