LESLIE: Heading to Minnesota where Beth is doing some work in the bathroom. And you want some toilet help. What’s going on?
BETH: Toilet kept running. The water kept running into it, so I installed a new toilet fill valve and clapper. And I measured everything and I followed the instructions and I did solve the original problem. But now I developed a new one. When I flush it, the water goes into the bowl OK, except now anything in the bowl goes to the top of the bowl, almost to the rim. And then when the tank itself is filled, then the bowl goes down slowly and it flushes but then it only leaves a little water in the bowl.
So I called the manufacturer and talked to them. He said, “Well, plunge the toilet because it might be a clog.” So I did that. I tried hot water and bleach to see if I could get that if it is a clog. And nothing has worked. And I don’t know what to do. I give up.
LESLIE: I mean that’s what happens, typically, in a clog is it’ll fill to the top and then the tank will fill and then it’ll – the suction force will just bring everything down.
TOM: Yeah. And the one’s with the trickiest to diagnose is when you have a partial clog where you have some water that’s getting past but not a lot. So I wonder if something is lodged in either the trap of the toilet or the line beyond that. And really, the next step is to have a plumber come out and do a drain cleaning on that.
I’ll tell you a funny story about how this happened when my kids were younger. We had a toilet that was clogged in a downstairs bathroom and I – outside this bathroom, we had a willow tree. And I knew that the willow tree roots used to get into the plumbing line, so I immediately assumed that was what it was. And I went outside and dug up my yard and found the pipe cleanout, which was a couple of feet below the surface. And I snaked one way and snaked the other way and I couldn’t find any clog.
So, I thought, “Well, maybe it’s between the pipe break and the toilet.” So I decided to pull the toilet off. And don’t you know that when I did that, I turned it over and noticed something blue in the bottom of the toilet. And of course, you’re not supposed to have anything blue in a ceramic toilet. It turned out to be a little toy telephone that one of my kids had dropped down there that was letting just enough water through to trick us.
And so you never know what’s going to be in there. And if you have a partial obstruction like that, that could explain for what’s happening.
BETH: OK. Well, the only thing I can do then is to get a plumber?
TOM: Yep. You don’t want a carpenter, that’s for sure.
Beth, thanks so much for calling us at 888-MONEY-PIT.