LESLIE: Robert in Tennessee’s got some window situation going on at his house. What can we help you with?
ROBERT: Well, what I’ve got is a bathroom with what I call a steel casement window.
ROBERT: It’s mounted right, you know, in the wall by the bathroom. I mean by the bath – over the bathtub. And it’s – when I say steel casement, you know, the frame and everything; the steel window.
ROBERT: You know, got the little crank-out handle. And it doesn’t work. (Leslie chuckles) But it’s all – I don’t know what – I don’t know why anybody would want to put a steel window in a bathroom.
TOM: (chuckling) In a bathroom. Right.
LESLIE: In a bathroom.
ROBERT: But it – and it’s really rusted bad. And I just wasn’t sure if it’d be worth my while to try to do something about the rust or replace the whole window.
TOM: Well, if it’s like most bathroom windows it’s probably just about the hardest window in the house to replace. Is it all tiled in?
ROBERT: Yeah, yeah.
TOM: Yeah, yeah.
ROBERT: Well about three-quarters up (ph).
TOM: Yeah, so it’s a tough window to replace. I think it’s probably worth, you know, giving some effort towards reducing some of that rust. You know, you might want to start with some naval jelly and some sandpaper and see if you can get that rust off and free it up enough to get it to work. It probably never was and never will be a very efficient window. But it might be worth an hour or two of your time to see if you can free it up, Robert, and just get it working until you get ready to do the right thing, which would be to replace it. Because the window technology, thankfully, today is very, very different than it was before.
ROBERT: OK. Well, I appreciate your help.