LESLIE: Joan in New York is dealing with a concrete problem. What can we do for you?
JOAN: They have been repaired but eventually reappear. We’re wondering if there’s any solution, other than tearing up the entire floor.
TOM: Not really because you have a structural problem.
TOM: For whatever reason, the floor is moving. It could be that the soil underneath the slab was never compacted properly. It could have been that there was biodegradable material that’s in that dirt – like tree parts and stuff like that – and they’ve rotted out over the years and caused voids. And so, the fact that it continues to crack is just evidence of the fact that the slab is continuing to move and you’re not going to stop that without a major project.