LESLIE: Mike in Tennessee has a window issue. Tell us about the problem.
MIKE: We’ve got some windows that are probably about five foot tall. They’re about a foot-and-a-half, they’re double paned and they have moisture that is trapped in between the two panes so you can’t really see in or out of the windows …
MIKE: … due to the fact of the moisture. Is there an easy way to get rid of the moisture or do I have to just simply replace the windows?
TOM: Yeah, unfortunately, you have to replace them. What’s happened is that there’s a seal between the windows and it’s a vacuum seal and as that seals fails, then you get moisture and condensation in there. Now the good news is it probably isn’t affecting it dramatically from an efficiency perspective but, as you mentioned, it gets pretty ugly.
LESLIE: (overlapping voices) Mm-hmm, doesn’t look so nice.
TOM: As the moisture gets in there and it condenses, it looks pretty nasty. But that’s the way – you basically have to replace it. And I will say that, Mike, now is a really good time to have to replace that glass because you can qualify for a federal energy tax credit that can reimburse you for up to $1,500 of the cost of the products.
TOM: Yeah, and that’s available until the end of 2010, so it’s never been a better time to replace windows like that and, in fact, we’ve got a free chapter from our book, My Home, My Money Pit, online right now at MoneyPit.com, called The Complete Window Replacement Guide, that walks you through the entire process. So why don’t you go over to our website, download the chapter, take a read and then consider your options from there.
MIKE: I will definitely do that. Thank you.
TOM: You’re welcome, Mike. Thanks so much for calling us at 888-MONEY-PIT.