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  • Transcript

    LESLIE: Now we’re going to chat with Mike in North Carolina who’s got a question about a water heater. What’s going on?

    MIKE: I hear you talking about the tankless water heater and the efficiency about it and everything like that.
    TOM: (overlapping voices) Yes.
    MIKE: My question is what I have now – I have a water softening system.
    TOM: OK.
    MIKE: And I don’t know exactly where I heard it but I heard that a water softening system is not compatible with this particular – a tankless heater.
    TOM: No, that’s actually – it’s actually opposite of that. If you have hard water, the mineral deposits will clog the inside of a tankless unit. So the fact that you have a water softener protects you from that problem. So you can go ahead and install a tankless water heater and enjoy that efficiency and that unlimited demand for hot water – that unlimited supply for hot water, I should say – and be fine; as long as you have a water softener.
    MIKE: What would be the return on the investment for this tankless heater?
    TOM: You know, you’re going to get a pretty decent return on investment. Now mind you, tankless water heaters are a bit more expensive than traditional water heaters but not that much, if you compare them against the high-efficiency tank water heaters.
    I love tankless technology. We’ve got a lot of great success stories to back that up. It’s got a lot of advantages. Not only do you have an unlimited supply of hot water; many of them have remote controls so that you can actually adjust the water heater without actually being at the appliance itself. Very safe; especially if you have kids and you want to send them up to take their shower on their own. You can make the water a bit cooler for that and then crank it back up to the normal temperature that you use when an adult takes a bath or a shower. So I just think it’s a great product.
    Now that you have a water softener, you will have no worries about clogging and I think it’s a worthwhile investment.
    MIKE: OK, thank you.
    TOM: Thanks so much for calling us at 888-MONEY-PIT.

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