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  • Transcript

    LESLIE: Jacquelyn in Oregon has a question about backsplash tile. What can we do for you?

    JACQUELYN: Yes, I do. In my bathroom, I have noticed that over time I have a stain developing back there and I’m not sure if it’s because I have hard water. I have a well and so I know sometimes that tends to be hard water. But – so it’s stained and the only way I can really ever get it off is if I take a razor blade and really scrub it hard and I’m wondering if there’s something that I could use to eat that away.
    LESLIE: Is it like a white, cloudy stain?
    JACQUELYN: It’s more like a brown kind of stain. It’s discolored.
    LESLIE: Hmm.
    TOM: It sounds like hard-water stains.
    LESLIE: Yeah.
    TOM: Do you have hard water?
    JACQUELYN: Yeah, I think it – I think I do have hard water.
    TOM: Do you find that it takes a lot to get like really soapy? Do you see mineral deposits on your glassware and things like that?
    JACQUELYN: Yes, I do.
    LESLIE: Yeah.
    TOM: Well, it sounds like you have hard water. You know, you might want to think about putting a water softener onto your home. We just started working with a product called EasyWater, which is a really high-tech water softener. It’s a lot less expensive and a lot healthier than the salt-based softeners but basically it’s an appliance that’s plugged in right near your main water line. And then you wrap a wire around the main water line and electrically it charges the mineral particles so that they don’t stick together and they don’t, you know …
    LESLIE: It forces them apart from one another.
    TOM: Yeah, they don’t get stuck on things.
    JACQUELYN: (overlapping voices) Ah.
    TOM: And it makes the water flow a lot nicer; it makes it easier to soap up. You know, there’s a lot of advantages to it. It’s called EasyWater. They have two different models and I put one in our shore house and it worked fantastic.
    TOM: And you might want to try, with the existing stain, some white vinegar. Just take some white vinegar on a sponge, saturate that area. See if that will sort of break up the minerals that are sticking and making all of that stain on the walls and then rinse it really well.
    JACQUELYN: I’ll do that.
    TOM: Alright, Jacquelyn. Good luck with that project. Thanks so much for calling us at 888-MONEY-PIT.

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