LESLIE: Alright. Now up, we’ve got Paul calling in from Tennessee who’s got an issue air in well water and with a water pump. Tell us what’s going on.
PAUL: I’m getting some air in this well water. The well is six-and-half years old, as is the house. And it goes down 350 feet and the casing goes down 105 feet where they grouted it. When they first put it in, I was bothered by the amount of turbidity I had in it and I was changing the whole-house filter about once a week.
And I went back to the drilling company and they said, well, it would take about three months to quit that. Well, it was 36 months. And then after about four years, I started getting some water hammer in the cold water, particularly in the basement although upstairs, it’ll do it, too.
But then I’m getting air out of the faucets upstairs and it’s collecting air from somewhere and I can’t figure out where. And as far as I know, the well tank, with the bladder in it, the 40 pounds of air pressure hold the bladder. That seems to be OK, Tom.
TOM: OK. Yeah, that was the first thing I was going to think: that if you had a leak in that bladder tank, that that would cause air in well water. Other possible causes are bad siphons but I’m not quite sure how you could test that without having all the gear that you would need.
Have you had the well company come back and take another look at this, specifically for the air-bubble problem?
PAUL: No. Because it’s been quite a while and they – the guy they used to have there at the company, in the daytime, didn’t seem to know much about it. In fact, when he told me 3 months it was going to clear up and it was 36 months, I thought maybe I’m talking to the wrong guy. But I haven’t gotten a hold of him.
TOM: Well, he told you 3 months because his warranty was 90 days, right?
TOM: Paul, obviously, we’re getting air in well water, into that system and if it’s not coming through the bladder tank, I’m not quite sure where it’s coming in. And I think you’re going to have to get a well expert there – a real expert – that understands these things and try to see if there’s any way they can determine exactly how that air is getting in.
Do you have another well company that you might try?
PAUL: Yeah, there’s several of them here because this area is very rural. We’re right at the edge of the Smokies.
TOM: I would try another well company, because you didn’t have good luck with the first one, and see if you can get to the bottom of it. But I agree with you: if it’s not the tank, it more than likely is the pump.
PAUL: OK. Well, very good. And thank you. I will try someone here local and see if they can (inaudible at 0:10:33) it out.
TOM: Alright, Paul. Good luck with that project. Thanks so much for calling us at 888-MONEY-PIT.