LESLIE: Mark in Georgia could possibly be dealing with a flooring issue. What happened? There was a flood?
MARK: There was a flood. Ended up with about 1/4-inch baptizing my condominium. (Tom and Leslie chuckle) But the issue is that the adjuster from the insurance company – the first adjuster came out and was adamant that all the floors were going to have to be replaced.
TOM: OK. Now this was a private adjuster or the adjuster for the insurance company?
MARK: This was actually a company adjuster.
TOM: Really? OK.
MARK: Yeah. Then, one of the private firms that they contract through came out and said that the floors could be saved.
MARK: And I just – how do you know? They are very expensive. They’re the real, genuine McCoy; the old, parquet floors.
MARK: And I had them done when I moved into the unit about nine years ago and …
TOM: OK. And these are parquet floors; not strip hardwood floors?
TOM: Well, because they’re parquet floors, I’m a little more concerned about water damage.
LESLIE: Because there are so many small nooks and crannies and the boards themselves are so little, right?
TOM: And also, there’s some degree of adhesive at play here. You know, the adhesive glues each little piece of hardwood down to a subfloor in a parquet design; so if the adhesive was disturbed by the water, it could look fine and a year later you start getting all these little pieces or chunks that are going to come up and you’d have a devil of a time convincing the insurance company it was related to the flood. So I would think that if they’re offering to replace it, I might take them up on that. Or at least take the money so that you can do it at your own accord later.
MARK: Alright. Thank you. That I needed to hear. Nobody else has said that.
TOM: Alright, great, Mark. Glad to help you out. Thanks so much for calling us at 1-888-MONEY-PIT.