Joyce in Hawaii has a question about windows. What’s going on?
JOYCE: Well, we have two picture windows here that are thermal pane and we’ve had moisture seep in between them. And we’ve been told we have to replace the entire window. So I want to get a second opinion.
TOM: (overlapping voices) Well, that’s true. There is no way, Joyce, to repair a failed thermal pane seal. However, having said that, understand that the only thing that’s really bad about this is cosmetic because it’ll look foggy depending on the difference in temperature between the outside and the inside. So if you don’t mind that, you don’t have to run out and replace this right away.
JOYCE: Oh, I do. It looks like my window is dirty.
TOM: It looks – aw, and that’s – and you’re just not going to put up with that living in paradise now are you, Joyce? (Tom chuckles)
JOYCE: No, I’m not. I know people walk in and they do (ph). (chuckling)
LESLIE: (chuckling) It’s messing up the view.
TOM: Well, you’re getting the right scoop, Joyce. When a thermal pane window fails there’s a seal around it. It’s called swiggle.
TOM: It’s usually a black seal in between two panes of glass and that’s installed at the time of manufacturer. It’s does under suction and there’s usually different types of gases inside thermal pane windows –
JOYCE: Oh, OK.
TOM: – either argon or krypton gas that add an insulation quality to it. And when that seal goes there’s no way to repair it. That panel does have to be replaced.
JOYCE: Thank you so much.
TOM: You’re welcome. Thanks so much for calling us at 888-MONEY-PIT.