LESLIE: Alright, now we’re going to talk to Vivian who’s dealing with some frozen pipes. Tell us about it. How cold is it?
VIVIAN: (chuckling) Hi there. You have a great program; I’ll say that first.
TOM: Thank you, Vivian.
VIVIAN: I have a rental property; second floor condo is my unit. Last weekend I had a frozen pipe just in the kitchen in the unit and it took three days for it to thaw out. I had a plumber there who worked feverishly but it still took that amount of time. Had to turn the water off.
When he was finished, he suggested an electrical box that could be installed underneath the kitchen sink. I don’t know anything about it and haven’t been able to find anything about it and it is called AutoCirc.
TOM: Now autocirc are pumps that are installed under the sink or the faucets that are farthest away from the water heater and what they do is they draw a slow stream of water throughout the plumbing lines. And I guess what your plumber is suggesting, that by putting in …
LESLIE: Helping to recirculate the hot water through it?
TOM: Yeah, that’s right. By recirculating – by circulating the water, you keep it moving it won’t freeze. A better solution is to figure out a better way to rerun the plumbing pipes so that they’re not exposed to as much temperature.
VIVIAN: OK, thank you so much.