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  • Transcript

    LESLIE: Now we’ve got Jeff in Iowa on the line who’s got an air conditioner that doesn’t always smell so great. What’s going on, Jeff?

    JEFF: I can’t smell. The wife can smell.

    TOM: OK.

    JEFF: Yeah, we have a …

    LESLIE: We smell everything.

    JEFF: There’s a smell emanating from somewhere. I thought it was maybe the basement drain or it’s not falling like it should. And she seems to think that it – she says it comes on – the smell comes about when the air is turned on – when the air comes on.

    TOM: OK.

    JEFF: So maybe it’s not cleaning – or am I on the right track?

    TOM: Maybe. So let’s talk about some basics. If we want to get to the bottom of this, we could start with duct cleaning, just to kind of eliminate that as a possibility. The second thing we should talk about is what kind of filter do you have?

    JEFF: Just your generic, basic one from the hardware store.

    TOM: Yeah, that’s a problem. So what I want you to do is I want you to pick up a Filtrete filter – 3M Filtrete brand. And they sell one that has activated charcoal built into it and it’s specifically designed for eliminating odors. It’s called the Filtrete Home Odor-Reduction Filter. And it’s got activated charcoal built in and so that’s designed specifically to get rid of the odors and of course, it does a great job with dust and pollen and mold and that sort of thing.

    JEFF: Oh, alright. Thanks a lot. Appreciate it.

    TOM: And that’s going to make your wife very, very happy.

    JEFF: OK.

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