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  • Transcript

    LESLIE: John in New York is dealing with some hard-water stains. Tell us what’s going on.

    JOHN: I’ve got some hard-water stains in my toilet bowl and I get rid of them and they come back.

    TOM: OK.

    LESLIE: Well, that’s because you’re not correcting the hard-water situation; you’re just cleaning the evidence of one.

    TOM: Right. Exactly.

    JOHN: Yeah. I’m basically renting so …

    LESLIE: Yeah.

    TOM: Alright. Well, because you can’t put any money into the – solving the problem, you’re going to end up putting money into hard-water toilet-bowl cleaners, OK? Because the solution is to deal with the hard water.

    And there’s a couple of ways to do that but it’s not the kind of thing that a renter would do because it requires an investment in the plumbing system of the home itself.

    JOHN: Right.

    TOM: How about CLR? Have you tried that? That seems to work pretty well as a cleaner. Calcium, lime, rust remover?

    JOHN: Yeah, I’ve seen a commercial for that the other day. Does that work pretty good?

    TOM: Yeah, that’s a good thing. It works pretty well and it should make it somewhat manageable.

    JOHN: OK. I’ll try that.

    TOM: Alright? Good luck with that project. Thanks so much for calling us at 888-MONEY-PIT.

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