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  • Transcript

    LESLIE: Now we’re going to talk to Cathy in South Carolina who’s dealing with a central air conditioning problem. What can we do for you?

    CATHY: Well, it seems that I have too much of a suction on the filter and the filter is being sucked in; not all the way in but it just doesn’t look right. (inaudible at 0:03:44.0) call you folks you always have good solutions.
    TOM: OK, Cathy. What kind of an air conditioner are we talking about here? It’s central air?
    CATHY: Central air, mm-hmm.
    TOM: Alright, and what kind of filter do you have?
    CATHY: What kind of filter?
    TOM: It’s a fiberglass filter?
    CATHY: Fiberglass, yeah.
    TOM: And where are you installing the filter? Is it in the blower compartment for your furnace or is it in a register, you know, somewhere else in the house?
    CATHY: Yes, you’re right; it’s in a register in the living room.
    TOM: OK.
    TOM: Well, you know, there is a tremendous amount of intake onto that register. And the filter that you’re using, is it held inside of sort of like a cardboard frame?
    CATHY: Yes, it is.
    TOM: Well, if it’s a good-quality filter, it needs to be supported on all four sides and that may be – you know, it may be part of the mounting that’s causing this to sort of buckle in. However, what I’ll tell you about these filters is as good as that filter is, it’s probably not doing a very good job cleaning your air. The best kind of air cleaning system would be an electronic air cleaner which would be mounted not at the register but at the furnace itself and these electronic air cleaners can take out right down to virus-sized particles in the air. You’ll be doing a lot less house cleaning, there’ll be a lot less dust and it’s a lot healthier. So fiberglass filters are OK; they’re sort of the cheap way out. But if you really want to have a filter that’s going to do a really good job scrubbing your air, you need an electronic air cleaner. Aprilaire makes really, really good ones. You can check them out at Aprilaire.com.
    LESLIE: And the filters in that device are meant to be changed once a year; not like the other one which is every month, practically.
    TOM: Once a month; that’s right.
    CATHY: Well, thank you very much. You do such a wonderful service. I do appreciate it. I have a chemical sensitivity, so it’s very important that I have clean air and …
    TOM: (overlapping voices) Oh, you’re going to enjoy that product.
    LESLIE: (overlapping voices) Oh, this will help you so much.
    TOM: Yeah, check it out.
    CATHY; Thank you.
    TOM: Alright, Cathy. Good luck with that project. Thanks so much for calling us at 888-MONEY-PIT.

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