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  • Transcript

    LESLIE: Taking a call from Joyce in North Carolina. What’s going on at your Money Pit?

    JOYCE: Well, we put in some porcelain tile and we put the pre-made grout that was in a bucket in for the grout instead of the kind with the sand and when we cleaned it off we thought we got it all off but we didn’t. There is still – you can see shades of it …

    TOM: Hmm.

    JOYCE: … in different spots on top of the grout – I mean, on top of the tile. And I was trying to figure out – can you help me know what to put on there to get that off?

    TOM: Is it a glazed tile?

    JOYCE: Yes.

    TOM: Yeah, it’s going to come off but I’ve got to tell you, it’s just very difficult to get it off. If you rubbed and rubbed and rubbed and tried to get that off, it’s just going to take some time but it’ll come off the glazed surface eventually.

    JOYCE: Oh, OK. I tried different kinds of chemicals …

    TOM: Yeah.

    JOYCE: … and they didn’t do anything.

    TOM: No, you’ve got to be careful with that because you’ll start changing the color of the other grout and then you’ll really be unhappy, Joyce.

    JOYCE: Oh, Lord.

    TOM: Alright?

    JOYCE: OK. Thank you so much.

    TOM: You’re welcome. Thanks so much for calling us at 888-MONEY-PIT.

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