Wet Basement and New Home Warranty

Submitted By
Tom Kraeutler
Answers
1 expert, 0 community
Q:

We bought a new house directly from the builder and have only been in it for eight months, so we’re still covered by the warranty. Our basement recently filled with 16 inches of water, and our pump never shut off. The builder installed another pump, and said that was all we needed; meanwhile I had the county come out for a look, and found out our basement is built below the water table. The county said a drain system would not help our situation, and that we would not be able to finish our basement?the main reason we bought this house. They also told us that our house was one big swamp…Got any advice?