Remodel Warranty Issue

Submitted By
harris builders
Answers
1 expert, 0 community
Q:

Finishing up a small remodel and the customers have informed me they are not happy with the paint job and do not want him back inside their home to correct what they dont like. Do they have the right to tell me my painter is not allowed back to correct his shortcomings? By stating this directive, they basically are telling me I have to spend more $ on another painter to correct what they dont like. Dont I get an opportunity to make corrections under a warranty issue?