LESLIE: Glenn in Michigan, you’ve got The Money Pit. How can we help you today?
GLENN: I’ve got a Jenn-Air natural-gas range and when it – when you turn the temperature to 350 to preheat it, it takes between 25 and 30 minutes to come up to temperature. The manual with the stove said that, yeah, it should only take about 10 minutes, so I was wondering if you had any ideas.
LESLIE: Yeah. I wonder if there’s an obstruction in the line.
TOM: Yeah. Well, I was thinking about the valve. It sounds like it’s a problem with the oven's control system.
TOM: So that could be electronics or it could be the valve or it could be a maintenance issue. I think it’s definitely something you need to get addressed because it could potentially be unsafe. There’s no way it should be taking 30 minutes for that to happen.
Is this a self-cleaning range?
GLENN: Yes. It’s not the type that’s got the lock, though. You know, you just – and we don’t use that feature; we just clean it by hand. But it does have that feature but we don’t use it.
TOM: I’m hesitating on this. One way to look at this is you could run the self-cleaning cycle and see if it cleared it. But then again, if there’s something wrong with the valve, I wouldn’t want you to run the self-cleaning cycle. So I think the best thing to do is to have your oven serviced by a professional that is familiar with that brand and can access those parts. Because it’s clearly not right.
GLENN: Yeah, I agree.
TOM: Good luck with that project. Thanks so much for calling us at 888-MONEY-PIT.