LESLIE: Now we’re going to take a call from Michael in Missouri who’s having flap issues in the toilet.
Michael, what’s going on?
MICHAEL: I went to flush (Leslie chuckles) and the handle free-planed. (Tom chuckles) And I popped the top on it and I looked in there and I see a bunch of water. And do I have to unscrew that thing out? How hard is it to fix it? There’s like a plastic, twist, bread-wrapper tie or something that goes down and it broke off.
TOM: Yeah, it’s not hard at all to fix. What you probably should do is just replace everything that’s inside the toilet. I mean just to fix that one part is pretty easy. You could get another chain at a hardware store and replace it. But what I recommend you do is to replace all of the valves inside the toilet because it’s easy to do and they really wear and they waste a lot of water. And I tell you what we’ll do for you. We will send you, from Fluidmaster, a toilet rebuild kit which has the fill valve and the flush valve and a brand, spanking, new chain to hook up to your handle.
MICHAEL: Alright. (Leslie laughs)
TOM: How ‘bout that?
MICHAEL: Made my day.
LESLIE: And you know what? You can get rid of that anxiety as you watch that water fill up and you’re going, “Oh God, no, no, no, no, no, no.” (Michael laughs)
TOM: (chuckles) You feel so good about it. Alright, so go ahead and hold on and we’ll take your name and we’ll take your address and we’ll get one out to you. OK, Michael?
MICHAEL: OK, thank you very much.
TOM: Alright, thanks so much for calling us at 1-888-MONEY-PIT.
Another toilet problem solved in America at The Money Pit. (Leslie chuckles) Alright, let’s get back to the phones.