LESLIE: Now we’ve got Jeff in Iowa on the line who’s got an air conditioner that doesn’t always smell so great. What’s going on, Jeff?
JEFF: I can’t smell. The wife can smell.
JEFF: Yeah, we have a …
LESLIE: We smell everything.
JEFF: There’s a smell emanating from somewhere. I thought it was maybe the basement drain or it’s not falling like it should. And she seems to think that it – she says it comes on – the smell comes about when the air is turned on – when the air comes on.
JEFF: So maybe it’s not cleaning – or am I on the right track?
TOM: Maybe. So let’s talk about some basics. If we want to get to the bottom of this, we could start with duct cleaning, just to kind of eliminate that as a possibility. The second thing we should talk about is what kind of filter do you have?
JEFF: Just your generic, basic one from the hardware store.
TOM: Yeah, that’s a problem. So what I want you to do is I want you to pick up a Filtrete filter – 3M Filtrete brand. And they sell one that has activated charcoal built into it and it’s specifically designed for eliminating odors. It’s called the Filtrete Home Odor-Reduction Filter. And it’s got activated charcoal built in and so that’s designed specifically to get rid of the odors and of course, it does a great job with dust and pollen and mold and that sort of thing.
JEFF: Oh, alright. Thanks a lot. Appreciate it.
TOM: And that’s going to make your wife very, very happy.