LESLIE: Robert in New Jersey’s dealing with a dishwasher situation. What can we do for you?
ROBERT: Hi, I’ve had numerous service calls on a dishwasher and I can’t get rid of the little particles that come out after the rinse. They’re always laying in there and I don’t know whether they’re getting sucked up through the system through the – I’m sorry – the garbage disposal or, you know, I changed water temperatures; I’ve changed detergents; I’ve run all kinds of cleaners through; got all – and I still can’t get rid of this problem.
TOM: That usually is caused by the dishwasher drain valve. It doesn’t open. It gets stuck and it leaves a lot of debris inside of it. There’s a good website that will take you through step by step on how to diagnose this particular problem. It’s called RepairClinic.com and then once you get to the end they’ll allow you to identify your model – your make and model and order that part, actually, online and you could probably replace this yourself. It’s probably the drain valve that is not working.
ROBERT: OK, that sounds good.
TOM: So it’s nothing that’s going to change by changing soaps or water. It’s just a mechanical breakdown of one of the valves.
ROBERT: OK, sounds great.
TOM: Alright, Robert. Thanks so much for calling us at 888-MONEY-PIT.