LESLIE: Clyde’s calling in from La Porte, Indiana and he’s dealing with a carpet that’s got waves in it. Hoping your summer situation is carrying over into the fall, is that what’s going on?
LESLIE: Tell us about the flooring.
CLYDE: We moved into our condo about three years ago and there were some small ruffles or ridges in the carpet and it seems to be getting worse. Now, the carpet was installed in ’03. I have the bills for it.
CLYDE: Could these ruffles or ridges be caused by poor installation or…
TOM: No. It’s wear and tear. The carpet is stretched and it has to be restretched and the carpet is five-years-old so that doesn’t surprise me in the least.
CLYDE: What can be done to remove those?
TOM: Well, you can have a carpet installer come in and they can restretch the carpet, which essentially will pull those ridges out of the carpet.
LESLIE: Right out of it.
TOM: Yep. It’ll stretch it right out. You’ll be amazed …
LESLIE: It makes it taut again.
TOM: … how much material will come off. I mean, they may end up cutting three to six inches…
TOM: … off that carpet after they get it stretched.
LESLIE: And if you keep the carpet nice and tight, you reduce the wear and tear. So you’re going to, you know, lengthen its lifetime.
CLYDE: OK. Why, I thank you very much.
TOM: You’re welcome. Thanks so much for calling us at 888-MONEY-PIT.