LESLIE: Jack in Florida has got a grouting issue. How can we help?
JACK: Yeah. Hey, I’ve got a – redoing a bathroom, a shower area, and – actually I’ve got a contractor doing it – and it’s a marble shower. We left a spot for a stone detail. For some reason – and I guess – I don’t know if they didn’t know how to grout but they like put the grout on and didn’t wipe it off the stone and it dried. So now I see them up there kind of like chipping with a putty knife and making a lot of mess but it’s really not coming off and I’m just wondering if there’s anything we can do other than just tear out the old stone detail and put a new one in.
TOM: I’ve never successfully been able to get out grout that was put on an unfinished, unglazed surface like that.
TOM: I mean the stuff is designed to last forever and it does just that.
LESLIE: Yeah and it’s something that when you’re installing the grout you have to be, you know, super-duper on it as far as removing the clouding and any extra grout; especially on an unfinished tile.
JACK: Wrong answer. (chuckles)
TOM: Sorry, Jack.
LESLIE: Aw, sorry.
LESLIE: It’s just so porous, that raw stone; it’s just sucked it right in.
JACK: Right, right. Alright, well thank you very much.
TOM: You’re welcome. Thanks so much for calling us at 888-MONEY-PIT.