LESLIE: Sandra in Connecticut needs some help cleaning a stove top. Tell us about it.
SANDRA: Hi. I have an electric range with a ceramic cooktop.
SANDRA: About three months or so before my warranty was up, I saw these little black dots. So I didn’t give it much thought. They were about the size of a pinhead.
SANDRA: And as time went on, three months after my warranty was up, these dots started combining and getting larger. And then I called Frigidaire because now I had no idea. It wasn’t on the glass itself because when you’re wiping it and cleaning it, it has nothing to do with that. It was obviously something from underneath. And I called Frigidaire and they were – very surprising to me, they were no help whatsoever. And I have no idea where to go with it or what to do.
TOM: Yeah, it sounds to me like a manufacturing defect and it’s unfortunate that the manufacturer wasn’t helpful with this. I’m going to recommend you contact a website called RepairClinic.com. These guys are real experts in diagnosing unusual appliance problems. I’ll give you their phone number; it’s 800-269-2609. 800-269-2609. We’ve had them on the show before. And tell them you were listening to The Money Pit and that we suggested that you call. And give them the model number and we’ll see if we can get to the bottom of this for you, OK?
SANDRA: That would be excellent. Oh, my gosh. Thank you so much.
TOM: Alright, well good luck with that project. Thanks so much for calling us at 888-MONEY-PIT.