LESLIE: Karen in Florida needs some help with a water heater. What can we do for you?
KAREN: Yes, I was wondering if you could give me any information on the tankless hot water heaters.
TOM: Yeah, what would you like to know, Karen? Are you thinking about putting one in?
TOM: Well, once you put one in you’ll never be waiting for hot water again because they supply hot water on demand. Very, very efficient; inexpensive to operate. Requires a professional installation. Most common mistake is to put in an undersized gas line. Plumbers tend to like to use the small one but you need a bigger gas line because it uses a lot of gas but only for a little period of time and that’s why, overall, it doesn’t use as much gas to heat the water.
KAREN: Do you have to have more than one in the home?
TOM: No. No, you can have one in the same location that you have your tanked water heater now. I will say that if you have a large home it’s very convenient to have two because they’re very small; you can sort of zone your domestic hot water and have, say, one upstairs and one downstairs and what that would do is cut down on the time it takes for the water to get hot in the morning.
A good place to start is ForeverHotWater.com …
TOM: … and that is the website for the Rinnai company. They make an excellent product. It’s a good website because it’ll help you size and figure out the one that you need for your house.
KAREN: OK. Well, thank you. I appreciate it.
TOM: You’re welcome. Thanks so much for calling us at 888-MONEY-PIT.